clients
In my professional and business career, I have been associated with the following brands either in work, speaking, training, or consultancy roles.
What People Say
Testimonials
It is with pleasure that I share this testimonial for Mr Eric Prempeh an outstanding Customer Service Manager at the Ghana Airport Company Limited during my tenure as the Managing Director of Ghana Airports Company Limited. He has brought customer service transformation at the airport under his leadership and contributed immensely to the numerous Airport Service Quality awards achieved by the Airport. Eric has impeccable skills in delivering innovative customer service solutions and is a true wealth of training and development skills. Having worked with him, I am confident in his abilities as a service strategist, leader, and Professional skills trainer.
Charles Kwame Asare
Former Manager Director Ghana Airports Company Limited
I am delighted to share this commendation for Mr. Eric Prempeh, an exceptional former Customer Service Manager at GCNet. His contributions elevated customer service and enhanced team skills, making GCNet a customer-centric standout. Initiating impactful training sessions on developmental topics, he fostered a culture of continuous improvement. His ability to inspire sets him apart. As he dedicates himself to training, I wholeheartedly support this decision. Mr. Prempeh’s wealth of knowledge positions him as an outstanding resource for professional development. Anticipating his continued success in professional training—a must-listen Training Facilitator! Your time and money will be worth the period.!
Akosua K.Asamoah
Deputy Director, HR & Admin., Energy Commission
Having worked with Eric for the past five years his strive to focus on business improvement is second to none. His expertise in developing systems and enriching the company’s business is outstanding. Eric has partnered with Aviance to improve our customer service excellence not just by performing the training but working on processes that sustain customer service targets. I would not hesitate to use Eric’s company again, his organization is reliable, and consistent with clear targets, not to mention his focus on branding.
Mark Kamis
MD Aviance Ghana
Working with Eric Prempeh was a game-changer for my business. In a short time, Eric delivered insightful customer service solutions that transformed our strategic approach to meeting and exceeding our customer’s expectations. Eric Prempeh combines deep industry knowledge with a collaborative spirit, making the entire service consulting process seamless and impactful. Highly recommended for anyone seeking a result-driven customer service consultant.
Mr. Kyei Baffour
Chairman, Smice International
Eric Prempeh is an exceptional expert in his field. We had the pleasure of hosting him during our Customer Service Week at Africa World Airlines, where he delivered a thought-provoking talk to our frontline staff. His invaluable insights and exceptional delivery had a profoundly positive impact on our team, empowering them to elevate their efforts in building a customer-centric organization. Eric’s expertise is truly remarkable, and I highly recommend his services to any organization seeking to enhance their customer service and overall performance.
Gloria Vander-Pallen
Service Quality Manager Africa World Airlines
Eric is an excellent training consultant who has complete mastery of service consulting, personal development, and business coaching. My staff and management have had the privilege of having Eric deliver bespoke service training to us. He has superb communication skills and amazing people skills that allow him to engage impactfully with his audience. He has the patience to break down complex and abstract concepts into practical and easy-to-understand themes. I highly recommend Eric to businesses/organizations as the go-to service delivery and training consultant.
John Appiah
CEO, Koforidua Clinic
